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Consulting Services At Blackbaud, our number one goal is to help you succeed. So we have developed our consulting methodology specifically to meet the needs of the nonprofit market and we hire consultants familiar with the issues, challenges, and technology that can affect your mission.
Our consultants use their expertise as fundraisers, Big Four consultants, CPAs, and technology experts to help you realize your goals. Many of them come directly from the nonprofit community and they are dedicated to making sure that you get the most from your solution. We understand the power of information and how it influences decision making, constituent relationships, fundraising, marketing, operational choices, and mission success. Our consultants are committed to ensuring that your technology investment provides the information you need to power results for your organization.
- Business Improvement
Business processes are the work flows that connect people and technology. Our consultants help you tailor your processes to meet your organization’s needs better and can recommend nonprofit best practices to maximize your work efforts.
- Project Management
Implementation projects can be complex. Our project managers tie all the pieces together and give you peace of mind. They partner with you throughout your project — from establishing a project plan to the project’s successful conclusion. Your project manager provides a single point of contact for valuable information on project status, upcoming activities, and how to achieve implementation success.
We offer a variety of project management and coordination options to help ensure that your team has the tools and resources to manage the scope, timeline, and resources of any project. Our proven methodology establishes discrete steps for each phase of a project, with strong project management throughout.
- Change Management & Training
We understand the growing pains that an organization can go through when making any organizational change. Switching technology solutions is a big change. From the first day to the last, our consultants will work with you to make sure that your transition is a smooth one.
We can help you plan and execute communication and training plans to help your staff feel not only comfortable, but excited about the change ahead. We include key staff members in the process of creating change and provide solutions that work for your organization. We listen to your challenges and provide solutions that work for your organization. Then we ensure that your staff members are doing the right jobs, the right way, with the proper training.
- Conversions
We draw from more than 25 years of experience in the nonprofit space. Our conversion analysts are skilled at converting nonprofit data from every segment of the nonprofit market and hundreds of different legacy systems. They work with your staff to make sure that everything goes where it should and that you have a smooth transition. With our proprietary tools, we help map and convert your data and teach you how to validate your conversion to ensure maximum accuracy.
- Customizations
Our team of custom solution experts tailors our solutions to meet your unique needs. We have designed custom components to assist clients with multi-system interfaces; touch screen kiosks; integration to financial systems, student records, or registration systems; and much more. No matter what your need, we can help design your custom solution. |
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