Blackbaud Pacific Offices

Blackbaud - Asia Pacific

Address

Level 2, 65 Berry Street
North Sydney, NSW, 2060
AUSTRALIA

Phone and Fax

+61 2 8918 1200, International
1800 688 910, Freecall Australia
0800 444 712, Freecall New Zealand
800 616 2205, Freecall Singapore
+852 8191 1160, Local Hong Kong
+61 2 8918 1299, Fax

Sales (email)

sales@blackbaud.com.au

Web

http://www.blackbaud.com.au/

Customer Support

Data Subject Rights

View Here

Check the status of your solutions and services

Blackbaud Status Page

Chat with a Customer Support Associate

Chat Support or Click here to view your existing cases on Case Central

Phone

+61 2 8918 1200, option 1 (Phone Tree)

Hours of operation

Support associates are available Monday through Friday from 7:00 a.m. to 5:30 p.m. AEDT, excluding holidays

Note: Blackbaud CRM business hours are 8:30 a.m. to 5:30 p.m. AEDT

Peer-To-Peer

Phone

For specific peer-to-peer support, please contact nonprofits@everydayhero.com.au or call 1300 798 768

BLACKBAUD — Charleston

Address

World Headquarters
65 Fairchild Street
Charleston, SC 29492

Customer Operations Center
2000 Daniel Island Drive
Charleston, SC 29492-7541

Phone and fax

1.800.443.9441, toll-free
001.843.216.6200, international
1.843.216.6100, fax

Sales (email)

Chat Now

Web

blackbaud.com

Solutions Chat

Chat Now

Products and Services

Phone

1.800.443.9441

Fax

1.843.216.6111

Request information about Blackbaud's Solutions.

solutions@blackbaud.com

Request information about Blackbaud's Conference, bbcon®

conference@blackbaud.com

Contact Customer Service about billing

1.800.468.8996 option 4, sub-option 2
BlackbaudAccounts.Receivable@blackbaud.com

Customer Support

Data Subject Rights

View here

Check the status of your solutions and services

Blackbaud Status Page

Chat with a Customer Support Associate

Chat Support or Click here to view your existing cases on Case Central

Phone 

Customer Support: 1.800.468.8996, option 1  (Phone Directory)

Reeher Customer Support: 651.313.6000, option 2, 8AM - 5PM CST

If you are an individual using JustGiving or everydayhero to raise funds, please go to help.justgiving.com/hc/en-us or supporter.help-us.everydayhero.com/hc/en-us for consumer assistance.

Hours of operation

Support associates are available Monday through Friday from 8:30 a.m. to 8 p.m. ET, excluding holidays

Training

Phone

1.800.468.8996 option 3

Request Blackbaud University, regional, and on-site training information

traininghelp@blackbaud.com

Blackbaud Forms

Phone

1.866.422.3676

Fax

1.866.262.9590

Request information about Blackbaud software compatible, pre-printed checks, forms, tickets, and membership cards

forms@blackbaud.com

Documentation

Submit feedback about user guides and help files

documentationcomments@blackbaud.com

Purchase a printed manual

manualrequest@blackbaud.com

Website feedback

Submit feedback about our website

Take our website survey 

Review our privacy policy

Regional Offices

Austin, Texas

11501 Domain Drive, Suite 200
Austin, TX 78758

Phone: 888.528.9501
Email: austininfo@blackbaud.com

New York, New York

500 7th Avenue
New York, NY 10018

Phone: 800.899.0890

St. Paul, Minnesota

370 Wabasha St N, Suite 1200
St. Paul, MN 55102

Toronto, Ontario

Scotia Plaza, 40 King Street West, 41st Floor
Toronto, ON M5H 3Y2

Blackbaud - Europe

Address

Second Floor, Blue Fin Building
110 Southwark Street
London SE1 0TA
England

Sales

solutions@blackbaud.co.uk
020 3932 1600   (Press 2 for Sales)

Administration

admin@blackbaud.co.uk

Web

http://www.blackbaud.co.uk/

Customer Support

Data Subject Rights

View Here

Check the status of your solutions and services

Blackbaud Status Page

Chat with a Customer Support Associate

Chat Support or Click here to view your existing cases on Case Central

Phone

+44 (0) 203 932 1600  (Press 1 for Support)

 View all Phone Tree options

Hours of operation

Support associates are available Monday through Friday from 9:00 a.m. to 5:30 p.m., excluding holidays

Blackbaud - Canada

Address

Scotia Plaza, 40 King Street West, 41st Floor
Toronto, ON M5H 3Y2

Phone and Fax

1.800.443.9441, Sales

1.843.216.6111, Fax

Sales (email)

solutions@blackbaud.ca

Customer Support

Data Subject Rights

View here

Check the status of your solutions and services

Blackbaud Status Page

Online

Chat Support or Case Central

Phone 

Customer Support: 1.800.468.8996, option 1  (Phone Directory)

Reeher: 651.313.6000, option 2, 8AM - 5PM CST

If you are an individual using JustGiving or everydayhero to raise funds, please go to help.justgiving.com/hc/en-us or supporter.help-us.everydayhero.com/hc/en-us for consumer assistance.

Hours of operation

Support associates are available Monday through Friday from 8:30 a.m. to 8 p.m. ET, excluding holidays