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Case Studies & Customer Testimonials

  • Overview
  • Not for Profit
  • Higher Education


More than 30,000 not for profits in 60 countries have partnered with us to take advantage of our technology & expertise.

Use the links above to learn about how local organisations and institutions like yours are using our solutions to improve their fundraising & development outcomes.

Not for Profits

Discover how not for profit organisations have used Blackbaud products and services in improve their fundraising & donor management.

Higher Education

Find real life examples of how higher education institutions have used Blackbaud products and services to improve their advancement & alumni relations.


Not for Profits

Discover how not for profit organisations have used Blackbaud products and services to improve their fundraising & donor management.

Anglicare NSW

Savin Prasad, Fundraising Manager at Anglicare, details how they use The Raiser's Edge to support their direct mail, telefundraising and events.


Joshua Donchi, Fundraising Manager at beyondblue, shares how they were able to streamline their processes and increase data integrity by using The Raiser's Edge.

The Duke of Edinburgh's Award

Vivienne Shahin, National Sponsorship Manager of The Duke of Edinburgh's Award, discusses why they chose eTapestry to launch their national alumni program and to consolidate alumni, sponsor, donor and staff information.

Indigenous Community Volunteers

Stef Kessler, National Fundraising Manager of Indigenous Community Volunteers (ICV), discusses how ICV were able to boost their multichannel giving with Blackbaud NetCommunity and  The Raiser's Edge.

Make-a-Wish Australia

Leveraging Benchmarking Results to Ensure Fundraising Success

Make-A-Wish Australia is constantly evolving their fundraising program to increase their donation revenue by 20% year on year. Alexandra Struthers, Head of Individual Giving at Make-A-Wish Australia shares how they leverage their participation in donorCentrics to better understand the industry trends and grow their fundraising program in the right direction.

Museum of Contemporary Art Australia

Customer Story - Museum of Contemporary Art

Keir Winesmith, Manager of Digital Media at the Museum of Contemporary Art (MCA), discusses why he recommends eTapestry for membership program management and to how MCA is able to provide a seamless supporter experience.

Peter MacCallum Cancer Foundation

Peter MacCallum Cancer Foundation

Carl Young, Fundraising Director of The Peter MacCallum Cancer Foundation discusses how, using The Raiser's Edge, they were able to increase their donor base from 900 to 20,000 over four years.

Rosies Youth Mission

Customer Story - Rosies Youth Mission

Vicki Keenan, Financial Manager of Rosies Youth Mission discusses how they were able to increase donations by 23% and their average gift by 100% using Blackbaud's eTapestry.

Special Olympics Sydney Upper North Shore Region

Customer Story - Special Olympics

Paul Phelan, Chairman of Special Olympics Upper North Short Region, discusses how they use Everyday Hero Heroix and eTapestry to generate exceptional community fundraising outcomes.

WWF Australia


Sandra Volk, Supporter Development Manager at WWF Australia discusses her experiences with ImportOmatic for the Raiser's Edge.

MAF Australia

Glenn Thompson, Finance Manager of MAF talks about his experiences with a Raiser's Edge Health Check.

National Breast Cancer Foundation

Mona Saade, Data Manager at The National Breast Cancer Foundation discusses her experiences with Blackbaud consulting in creating a Policies & Procedures Manual.

National Breast Cancer Foundation

Maurice Pratt, IT Manager at the National Breast Cancer Foundation, discusses his experiences throughout the implementation of The Raiser's Edge and The Financial Edge.

Royal Flying Doctor Service NSW

Todd Manor, Database Manager at Royal Flying Doctor Service, discusses his experiences with The Raiser's Edge.


Higher Education

Find real life examples of how higher education institutions have used Blackbaud products and services to improve their advancement & alumni relations.

La Trobe University

Professor Robin Williams, Director of Alumni & Advancement, discusses how La Trobe University Implemented The Raiser’s Edge as a key fundraising management tool.

University of Technology Sydney

Adrian Sellaro, Advancement Services Manager,  discusses how the University of Technology, Sydney transformed itself by fundraising with The Raiser’s Edge and Blackbaud NetCommunity.

James Cook University

Davina Guteridge, Database Manager, discusses how James Cook University engages alumni and is preparing to launch a giving program with Blackbaud NetCommunity and The Raiser’s Edge.

James Cook University

Davina Guteridge, Database Manager at James Cook University, discusses what she loves about Blackbaud.


Serving the nonprofit, charitable giving, and education communities for more than 30 years, Blackbaud (NASDAQ:BLKB) combines technology solutions and expertise to help organizations achieve their missions. Blackbaud works in over 60 countries to support more than 30,000 customers, including nonprofits, K–12 private and higher education institutions, healthcare organizations, foundations, and other charitable giving entities, and corporations.

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