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Press Room

Learn more about Blackbaud Pacific, read recent news coverage and press releases or request an interview with a not for profit expert.

Media Contact:

Stacey Astley-Clark
Communications Manager
+61 2 8918 1200

For worldwide company news, visit the Blackbaud News blog at

Recently In The News:

eTapestry 7.17 Release – Query and Report Page Improvements Coming Soon

Over the next few months we’ll be making changes to the Query and Report pages to make them easier to understand and use.
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New eTapestry Release: Changes to Naming Format and Salutation

We will soon be introducing new Name Format functionality for all eTapestry users. Before enabling this new feature it is important that eTapestry users go through a conversion process to ensure the changes go smoothly.
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Google Chrome will now longer support Citrix after September 2015

Customers who use Citrix on Google Chrome to access our hosted RE and FE databases should be aware that Citrix will no longer be supported with the September release of Chrome.
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Windows 10 Compatibility

Users on older or current versions of Blackbaud products who are considering upgrading to Windows 10 want to ensure compatibility between Windows 10 and their Blackbaud products.
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We’ve just launched a new and exciting option for communicating with our support team. Live chat!

You can now start a chat session with support through the Blackbaud website where we will have analysts ready to give you instant support and guidance on any issues or questions.
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Upcoming Contact Information Changes in The Education Edge 7.87 Patch 3

As a reminder to our Education Edge customers who integrate with The Raiser’s Edge, this week we’re releasing a very important patch to The Education Edge. We recommend before you install the patch, run the integration sync before you update your software. Then, we recommend you install The Education Edge 7.87 patch 3 before you update to The Raiser’s Edge 7.94 next week..
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Blackbaud Recieves 2014 Vision Award from the Technology Services Industry Association

We are honoured to receive this award and to be recognised as demonstrating innovation in technology services.
Read the full Press Release

Blackbaud Pacific Partners with Social Solutions Global to Help Not for Profits Measure Outcomes.

We are proud to have partnered with Social Solutions Global and to be able to offer Efforts to Outcomes (ETO®), a leading case management platform adopted by thousands of social services organisations throughout the U.S. and Canada. Unlike traditional approaches to case management, which focus too heavily on tracking the activities of case workers, ETO is data-driven and outcomes-based, allowing users to manage program performance, monitor participant progress towards outcomes and continuously improve service delivery, while also meeting all underlying case management needs.
Read the full Press Release

Blackbaud Highlights Key Nonprofit Sector Trends to Watch in 2013

Blackbaud CEO Marc Chardon shares trends that will have the biggest impact on the nonprofit sector in 2013: charitable giving is not likely to grow much; a revaluing of the nonprofit sector will occur; technology will play an increasingly important role for both organisations and supporters; and the world will continue to shrink as philanthropic borders broaden.
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Donors Give More Regularly to Nonprofits that Communicate Impact and Make it Easy to Donate

A recent report by the Blackbaud team found that nonprofits could potentially improve their fundraising returns by better aligning with donors’ giving preferences and increasing transparency.
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Blackbaud Earns Spot on 2012 InformationWeek 500 List of Top Technology Innovators Across America

We were honoured to be listed as a top technology innovator for the third consecutive year. Blackbaud was recognised for IT initiatives that cut implementation times in half and contributed to cost savings.
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Association Of Support Professionals Awards With Top Web Support Site

We have been lucky enough to once again be recognised as one of the Ten Best Web Support Sites by The Association of Support Professionals (ASP)!
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Blackbaud’s Raiser’s Edge Wins Campbell Award For User Satisfaction

We were honoured to receive our fourth Campbell Award for User Satisfaction in the 2012 Nonprofit Constituent Management Solution Survey conducted by Campbell Rinker.
Read the full Press Release


Serving the nonprofit, charitable giving, and education communities for more than 30 years, Blackbaud (NASDAQ:BLKB) combines technology solutions and expertise to help organizations achieve their missions. Blackbaud works in over 60 countries to support more than 30,000 customers, including nonprofits, K–12 private and higher education institutions, healthcare organizations, foundations, and other charitable giving entities, and corporations.

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