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Maintenance

Once your Blackbaud solution has been implemented, you will want to maximise your productivity and the efficiency of your software. We can help you realise this goal with a Blackbaud Advantage maintenance program.

When you enroll in Blackbaud Advantage, your organisation will benefit from a comprehensive solution that combines the ongoing customer support and product updates you need to help you maximise your use of the software. As part of our commitment to you, you'll receive unlimited, around-the-clock access to our extensive Knowledgebase, downloads, and a network of peers through user groups, forums, and blogs.

Each of our Blackbaud Advantage programs include:

  • Fast, reliable customer support
  • Around-the-clock access to support resources
  • Latest software updates  
  • User communities

For plan details, as well as terms and conditions, review our scopes of maintenance and support.

To learn more about Blackbaud and your maintenance benefits, review the Blackbaud Pacific Customer Guide.

 
 

Serving the nonprofit, charitable giving, and education communities for more than 30 years, Blackbaud (NASDAQ:BLKB) combines technology solutions and expertise to help organizations achieve their missions. Blackbaud works in over 60 countries to support more than 30,000 customers, including nonprofits, K–12 private and higher education institutions, healthcare organizations, foundations, and other charitable giving entities, and corporations.

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