Cost efficient and effective
Blackbaud’s professional consulting team has conducted over 150 business process Health Checks for organisations of all sizes and from all parts of the not for profit industry - healthcare, higher education, cultural, and social services - to determine the current health and well-being of their organisation.
During the Health Check a Blackbaud consultant will lead high level discussions with you. Possible topics of discussion include:
- Staffing
- Security groups and staff access
- Addressee/salutation use to personalise name formatting on mailings and reports
- Gift entry and processing procedures
- Special events processing
- Basic techniques for data cleanup
- Data hygiene procedures
- Fundraising/Marketing Plan review
- Constituent data entry procedures
- Change management processes
- Sources of data
- Reporting needs and other output processes
- Acknowledgement and receipting process, as
well as donor care practices
- Organisational policies and procedures
- Web integration
- Procedures for tracking activity associated with
various constituent types
- Current hardware and software configuration
We will deliver a comprehensive report that should be shared among relevant staff. The report will include:
- Opportunities for data cleanup, data hygiene, and system configuration improvements
- Suggestions for best practices from other Asia-Pacific organisations, as well as from those of organisations world-wide
- Suggestions for improving specific business processes to maximise time and other critical resources
- Tips to become more effective in today's competitive environment