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Implementation Services

We understand that organisations have different goals to achieve and we’re here to help.

From getting up and running quickly to building a customised solution specific to your organisational needs, we have the capabilities to support you.

Our proven implementation approach combines our local knowledge, experience, and learning to provide your organisation with a structured framework that’s consistent, reliable, and focused on your unique needs.

Project Management

Our project managers partner with you throughout your project. We will work with you from the establishment of a project plan to a successful project conclusion. Your project manager will provides single point of contact to answer all of your questions and ensure peace of mind. Blackbaud Pacific project managers provide valuable information on project status, upcoming activities, and how to achieve implementation success.

We offer a variety of project management and coordination options to help ensure your team has the tools and resources to manage the scope, timeline, and resources of any project.



Business Process Consulting

We want to make sure your processes and technology are in-sync to produce the best results. We work directly with your team to understand not only what your organisational needs are today, but how you woudl like your organisation to grow, and how to meet your future goals. 

Blackbaud Pacific business process consultants keep you focused on your goals and help make sure you’re incorporating industry best practices while staying true to your organisation’s culture and implementing processes that work for you.



Change Management

Switching technology solutions is a big change. From the first day to the last, our consultants will work with you to make sure your transition is a smooth one.

Blackbaud Pacific incorporates change management activities into its project methodology because successful change depends on more than implementing new technology and processes. Focus on people and their needs is equally, if not more, important.

Change management activities begin early in the project, so that the activities in other phases can be shaped by the findings. We can assist you in creating and executing communication and training plans to help your staff feel not only comfortable, but excited about the change ahead.




Serving the nonprofit, charitable giving, and education communities for more than 30 years, Blackbaud (NASDAQ:BLKB) combines technology solutions and expertise to help organizations achieve their missions. Blackbaud works in over 60 countries to support more than 30,000 customers, including nonprofits, K–12 private and higher education institutions, healthcare organizations, foundations, and other charitable giving entities, and corporations.

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