You have specific training needs, and we have Blackbaud training plans designed to meet those needs. Whether it be instructor-led online courses or personalised onsite training, we’ve got you covered.
Not sure where to start?
Let us know - we’ll help you!
- Increase productivity through ongoing training
- Improve efficiency with personalised training
- Learn everything you need to know with role based training
Get back in the classroom
Whether you're a new customer, a new employee, or just in need of a refresher course, Blackbaud classroom
training is a great way to master Raiser’s Edge.
During the training sessions, you will be provided opportunities to exchange ideas and gain insight from your peers. You
will also receive a course workbook to take with you, filled with examples and practice exercises.
Join us in your local area for a full day covering three fundamental courses.
Stay in the comfort of your office by attending training online
Delivered via the Internet, our instructor-led online training is a virtual classroom. It features live interaction between you, other students across the region, and a trained Blackbaud instructor. After logging into the training, you will see a list of participants and a training agenda. The instructor will lead you through a series of instructional slides and will use other tools such as practical exercises, whiteboards, and web safaris to instruct you on the selected topic.
All you need is a web browser, a PC headset, access to Raiser’s Edge, and a few hours. The knowledge you gain can be put to use immediately! Chat with peers from across the Asia-Pacific region and ask your instructor any questions you wish.
Live Application Sharing
Online training also features live application sharing. This means instructors can launch a program such as Raiser's Edge on their computers while you view the program at your location. The instructor can also turn control of the application over to training participants. This allows you to use a program in the training – even if it is not installed on your computer!
Onsite & remote custom training options
You don’t have to go anywhere to get tailored face-to-face training from our expert trainers; we’ll bring our knowledge to you. Your whole organisation can benefit from onsite training using your own data and covering topics that are important to you. We’ll work with you to devise the perfect curriculum and hands-on exercises so that when we leave, your employees are confident in both the system and their ability to use it.
We offer two types of onsite or remote training:
Custom Onsite/Remote Training with Blackbaud Sample Data
A Blackbaud trainer will visit your organisation’s site to train staff members on a pre-selected, specific agenda based on what they need to learn. Courseware is provided for the training, which will be conducted on the Blackbaud Sample Database. There is a minimum of one day of training.
Custom Onsite/Remote Training with a Copy of Your Data
A Blackbaud trainer will visit your organisation’s site to train staff members on a pre-selected, specific agenda based on what they need to learn. Courseware is provided for the training, which will be conducted on a modified copy of your live database. There is a minimum of one day of training.