Harness the power of your social data.
High-impact organisations choose Blackbaud.
Explore these stories and more in our customer story showcase.
Reach more people.
Social influencers can bring tremendous attention to your campaigns, reach new audiences, and shape important conversations with their dedicated followers.
- Identify your supporters who have large followings, post often, and generate activity on social media
- Empower your supporters who are most active on social media to access your best content to drive awareness, signatures, RSVPs, or donations around your campaigns
Take immediate action.
By listening to what your audience is saying on social media, your organisation can understand which issues resonate with them and why.
- Never miss an engagement opportunity by listening to what supporters are saying and sharing on social media in relationship with your program
- Set up customised searches to track your supporters' interests and be alerted when they are talking about a topic related to your cause or organisation
- Reply to key social mentions on Twitter®, Facebook®, or email through automated processes or individually
Send personalised messages at scale.
Get to know the social side of your audience so that you can segment your communications with social data and increase conversions.
- Export social data back into your database, including social mentions, social handles, influence, and social network usage, among many others
- Create highly segmented lists to target supporters with emails, tweets, and Facebook ads via Custom Audiences with real-time automation