Social Media Influencers Analytics Software

Harness the power of social media data with Blackbaud Attentively™ social analytics software

Drive engagement with social media analytics insights.

With Blackbaud, you can see what people in your email file are saying on social media
and identify who is influential, to improve targeting and increase engagement. Understand what motivates
your constituents, so you can create stronger campaigns that drive action for your cause.


High-impact organisations choose Blackbaud social media analytics software.
Explore these stories and more in our customer story showcase.

Islamic Relief Australia

Mar 8, 2019, 20:18 PM
Changing Lives with Raiser's Edge NXT
Organization Name : Islamic Relief Australia
Video URL :
Meta title : Islamic Relief Australia
Meta description : Changing Lives with Raiser's Edge NXT
Open graph title : Islamic Relief Australia
Open graph description : Changing Lives with Raiser's Edge NXT
Quotee : Salwan Ameen, CEO
Quote organization : Islamic Relief Australia
Promoted? : No
The man behind the Islamic Relief Australia (IRAUS) is a charismatic individual, powering with energy and with the strongest desire to help those less fortunate than himself. He is inspiring with strong points of view, and with every right – he pursues the mission for Islamic Relief Australia with every ounce of determination.

A refugee from war torn Iraq, Salwan Ameen, Chief Executive Officer, has always had a powerful vision for Islamic Relief Australia. Coupled with his strong commercial background this is undoubtedly, a match made in heaven, and has been advantageous to building the future for Islamic Relief Australia.
The reality is that we are here to serve our customers and we had to find a solution that would help us to effectively manage and serve these customers."
Products :
  • Blackbaud Raiser's Edge NXT
Regions :
  • Pacific
Verticals :
  • Nonprofits
Competencies :
  • Fundraising and CRM
  • Fundraising and Relationship Management
islamic-relief-australia_whiteBG islamic-relief-customer-story testimonial-islamic-relief-australia

Use the power of social media analytics to reach more people.

Social influencers can bring tremendous attention to your campaigns, reach new audiences, and shape important conversations with their dedicated followers.

  • Identify your supporters who have large followings, post often, and generate activity on social media
  • Empower your supporters who are most active on social media to access your best content to drive awareness, signatures, RSVPs, or donations around your campaigns

Take immediate action.

By listening to what your audience is saying on social media, your organisation can understand which issues resonate with them and why.

  • Never miss an engagement opportunity by listening to what supporters are saying and sharing on social media in relationship with your program
  • Set up customised searches to track your supporters' interests and be alerted when they are talking about a topic related to your cause or organisation
  • Reply to key social mentions on Twitter®, Facebook®, or email through automated processes or individually

Send personalised messages at scale.

Get to know the social side of your audience so that you can segment your communications with social media analytics data and increase conversions.

  • Export social data back into your database, including social mentions, social handles, influence, and social network usage, among many others
  • Create highly segmented lists to target supporters with emails, tweets, and Facebook ads via Custom Audiences with real-time automation
Smart. Integrated. Proven.

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