Customer Relationship Management (CRM) Software for Nonprofits
Blackbaud CRM Software
Features and Benefits
Blackbaud CRM combines unmatched nonprofit expertise with industry-leading fundraising and customer relationship management software tools, integrated analytics, multichannel marketing, and data mining services to help large nonprofits build stronger and more productive relationships.
Here are just a few organisations using Blackbaud CRM software.
Read these stories and more in our customer story showcase.
Focus on constituent relationships and turn supporters into major givers.
Blackbaud CRM combines Blackbaud’s unmatched fundraising expertise with a complete nonprofit CRM software solution to empower your fundraising programs to grow.
- Approach individuals strategically by understanding the relationships and interactions they've had with other supporters and organisations
- Customise your customer relationship management software solution to make it as unique as your constituents and address distinct situations appropriately—for example, when a disaster relief organisation deploys a team to a remote location, it can quickly provide users access to the entire Blackbaud CRM solution, start an impromptu fundraising campaign, identify which supplies are needed, determine how to get them there, and mobilise volunteers
- Coordinate and streamline multiple fundraising teams, define solicitation and stewardship responsibilities, and unite multidimensional relationships across disparate chapters, field offices, and programs
- Empower on-the-go fundraisers to access or update important constituent information directly on their smartphones
Make every contact count with multichannel marketing.
Overcome your most challenging communication and fundraising strategies through an integrated approach to online giving, peer-to-peer fundraising, multichannel marketing, database segmentation, and web design.
- Understand and control your multifaceted communication efforts and leverage data across multiple campaigns to drive outcomes
- Bolster direct mail programs by integrating your direct marketing campaigns with your constituent information; set budgets, identify high-performing donor segments, and gauge real-time performance results
- Grow your online presence with a fully customisable website content management system (CMS) and create a platform for constituents to interact through personal pages, forums, and social networking
Resources for Blackbaud CRM
9 Reasons Why a Fundraising CRM Can Help Boost Your Donor Retention
Check out our latest infographic explaining 9 ways a fundraising CRM can help boost your donor retention strategies.
Red Arc's Email Marketing Connector
Find out how Red Arc’s Email Marketing Connector is improving donor relationships for Breakthrough Mental Health Research Foundation
Blackbaud Institute's 2021 Charitable Giving Report: Lessons for Australian and New Zealand Charities
Blackbaud Institute's 2021 Charitable Giving Report offers a first-hand look at how charitable giving performed across the entire sector, and best practices used to boost fundraising performance.
Four Ways to Enhance Internal Collaboration for Grant Success
To be an effective grants manager in today’s landscape, you cannot work alone. Collaboration across your organisation is vital for grants success.
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