Agents for Good: Development Agent
You have the goal. Your Agent moves you forward.
Increase your fundraising team’s capacity by up to 10x* and engage more donors at scale with personalised, brand-aligned outreach. That’s the power of responsible agentic AI.
We’re using the Development Agent to accelerate donor connections and make those connections more impactful in a shorter period of time. This will help us accelerate fundraising across all giving levels.”
Brian Otis
Vice President for University Advancement, University of New Haven
Engage more donors
Engage donors you don’t have the time or resources to steward today with personalised, ongoing email outreach.
Grow fundraising revenue
Cultivate mid-tier donors at scale and grow average annual gift size to ask for the right amounts at the right times.
Increase team capacity
Free up your fundraising team to focus on high-value, human-to-human work while your agent handles consistent outreach and follow-ups.
Onboard your agent like a new teammate.
Set up your agent inside your CRM, where it works directly with your constituent data and learns your brand and fundraising goals.
Choose a personality and name, so outreach feels natural and donor‑appropriate.
Define how your agent will engage donors.
Select the types of engagement, like emails, your agent will use. Set the right tone for their outreach based on your brand and audience.
Decide which group of donors from your unassigned database you want your agent to focus on.
Activate your agent and make adjustments.
Launch your agent, starting outreach slowly while you fine‑tune tone, message length, and brand alignment.
Review and adjust. Then ramp up personalised engagement for assigned donors based on their complete relationship history.
Cultivate and track rich donor relationships.
Build consistent, personalised relationships at scale while every interaction is logged in real time.
Your donors stay engaged and your CRM data stays up to date.
Onboard your agent like a new teammate.
Set up your agent inside your CRM, where it works directly with your constituent data and learns your brand and fundraising goals.
Choose a personality and name, so outreach feels natural and donor‑appropriate.
Define how your agent will engage donors.
Select the types of engagement, like emails, your agent will use. Set the right tone for their outreach based on your brand and audience.
Decide which group of donors from your unassigned database you want your agent to focus on.
Activate your agent and make adjustments.
Launch your agent, starting outreach slowly while you fine‑tune tone, message length, and brand alignment.
Review and adjust. Then ramp up personalised engagement for assigned donors based on their complete relationship history.
Cultivate and track rich donor relationships.
Build consistent, personalised relationships at scale while every interaction is logged in real time.
Your donors stay engaged and your CRM data stays up to date.
Context-Aware Intelligence
Applies real‑time understanding of your goals, brand voice, and donor context, while documenting interactions automatically.
Built-In Human Oversight
Ensures human oversight through visibility and escalation, while autonomously managing day‑to‑day outreach.
Individualised Outreach at Scale
Generates personalised email, adding context and making asks at the right moment.
The Development Agent is available to Raiser’s Edge NXT customers in the U.S. with an Early Adopter Program ongoing for Canada, Europe and Asia Pacific. Click here to apply for the EAP program.
Yes, there will be! The Development Agent is the first of Blackbaud’s Agents for Good™. We are actively working toward additional agents to add capacity to functions across fundraising teams.
Ultimately, no. The Development Agent will be available in whatever platform you use. At this time, only Raiser’s Edge NXT customers in the United States have access, but we have ongoing early adopter programs for international markets.
Click here to apply for the EAP program.
An agent is an AI-powered technology that operates like an extension of your staff, following the same processes a coworker would use to accomplish a specific set of outcomes. Within prescribed guardrails and under human supervision, agents run tasks, use data to optimise those tasks, log the actions they take, and report on the success of their actions.
No, Agents for Good are specifically designed to expand capacity and fill in gaps where you don’t already have staff. Agents free up your staff so they can focus on the work only humans can do. Our customers have compared the Agent experience to having a detail-oriented junior fundraiser join their team to serve their mid-level giving segments.
Their virtual agent can scale the work of their most critical and expert staff members, filling in gaps that weren’t possible to fill before, or taking on repetitive or tedious work so that human staff members can plan ahead, or focus on the most artful and important parts of their jobs.
* Footnote: A Major Gift Officer typically manages ~75–150 prospects at a time. By comparison, the average organization using Raiser’s Edge NXT averages approximately 1,200 high‑potential mid‑level donors. The Development Agent can engage a group of this size concurrently, representing roughly a 10x increase in the number of prospects that can be actively engaged versus a traditionally managed portfolio.